Shipping policy

Ambassador Electrique Shipping Policy

Thank you for shopping with Ambassador Electrique! We are committed to providing you with a smooth and reliable shipping experience. Please review our shipping policy below.

1. Shipping Carrier

All orders are shipped via USPS Standard Shipping.

2. Shipping Destinations

We currently ship to all 50 United States and Washington D.C. We do not ship to U.S. territories, APO/FPO addresses, or international destinations at this time.

3. Processing Time

Orders are typically processed and shipped within 3 business days of purchase.
Orders placed on weekends or holidays will begin processing on the next business day.
Please note that processing time is separate from shipping time.

4. Estimated Delivery Time

Once shipped, USPS Standard Shipping generally delivers within 3 to 7 business days, depending on the destination.

Please be aware that these are estimated delivery times. Actual delivery times may vary due to factors beyond our control, such as weather delays or USPS service disruptions.

5. Shipping Costs

Shipping costs are calculated at checkout based on the weight and dimensions of your order, as well as your shipping address.

6. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your USPS tracking number.

You can track the status of your package directly on the USPS website using the provided tracking number.

7. Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect address provided by the customer, or if the package is refused, the customer will be responsible for the original shipping charges plus any return shipping fees incurred. We will contact you to arrange re-shipment, and additional shipping charges may apply.

8. Lost or Damaged Packages

Ambassador Electrique is not responsible for packages lost or damaged by USPS once they have left our facility.

If your package is lost or damaged during transit, please contact USPS directly to file a claim. We will be happy to assist you with any information you may need to facilitate your claim.

We recommend keeping your tracking number and order details handy when contacting USPS.

9. Questions?

If you have any questions about our shipping policy, please don't hesitate to contact us at info@ambassadorelectrique.com.